Operaio GmbH: Your perfect partner for service management solutions in the Microsoft world – whether on-premise, hybrid or in the public cloud!

Are you looking for a customized service management solution that fits perfectly into your Microsoft environment? Operaio GmbH is the ideal partner to help you select and implement the optimal solution. Whether you prefer on-premise, a hybrid environment or Microsoft’s public cloud, we have the expertise and experience to meet your needs.

Why choose us as your partner?

Our experts at Operaio GmbH are Microsoft certified and have in-depth knowledge of the various service management solutions in the Microsoft world. We understand your requirements and help you choose the right solution, be it Microsoft System Center, Microsoft 365 or Azure-based solutions.

We offer you the flexibility you need. Whether you want to run your solution on-premise, prefer a hybrid environment, or migrate completely to the public cloud, we adapt to your preferences and support you in implementing your choice.

We understand that every customer is unique and has specific requirements. Our experts at Operaio GmbH work closely with you to customize your service management solution according to your individual needs. We offer customized configurations, integrations and workflows to ensure that the solution fits seamlessly into your existing IT landscape.

As Microsoft experts, we ensure that your service management solution is smoothly integrated into your Microsoft environment. We ensure seamless integration with your existing tools and applications to optimize data flow and collaboration.

Our partnership doesn’t end after implementation. We provide ongoing support and maintenance to ensure that your service management solution always runs smoothly and meets your requirements. Our dedicated support team is available to assist you with any questions, issues or optimizations.

Choose Operaio GmbH as your partner to find the right service management solution in the Microsoft world. Contact us today to learn more about our services and to arrange a consultation. Together we will optimize your IT services and increase your efficiency – according to your individual requirements and preferences. On the subpages you will find a selection of suitable solutions of service management solutions which are integrated in the Microsoft world.

Services

Service Design

Revolutionize your service offering with our service design for your services in the Microsoft world!

We are all about customized service design that is aligned with your organization’s requirements. Not only do we offer service automation in the Microsoft world, but we take it a step further by aligning with the four dimensions of ITIL 4. With our experienced consultants, who have completed in-depth management training, we can even help you optimize your processes.

Service Implementation

Bring your defined services to life with our Service Implementation!

Our Service Implementation offering focuses on implementing your defined services in the right context and automating them effectively. With our team of experienced developers who have extensive development experience in the Microsoft environment, we professionally implement your plans.

Service Operation

Optimize your service operations with our Service Operation offering!

Our Service Operation service offering focuses on supporting you not only in the implementation of your services, but also in the smooth transition to operations and during ongoing operations. We offer flexible solutions to support you exactly where you need it.


About Us

Operaio GmbH is a consulting company in the field of IT service management with a focus on customized solutions for customers in the Microsoft world. With many years of experience, comprehensive expertise and a holistic approach, we help our customers to make their IT services more efficient and achieve their business goals. Our customer focus, strong partnerships and commitment to quality make us the ideal partner for successful IT solutions. Contact us today to learn how we can help you.

Translated from Italian, Operaio means ‘the worker’. Our name also corresponds to our philosophy. We see ourselves as your service management support at eye level in the areas of design, implementation and operation. We are always trying to optimise the efficiency in your company and we are happy about the success of our customers – we achieve this with our own software products or through strategic partnerships with other software manufacturers – be it in Switzerland or around the world.

Operaio GmbH ist ein Beratungsunternehmen im Bereich automatisiertes IT-Service-Management mit Fokus auf massgeschneiderten Lösungen für Kunden in der Microsoft-Welt. Mit langjähriger Erfahrung, umfassender Expertise und einem ganzheitlichen Ansatz helfen wir unseren Kunden, ihre IT-Services effizienter zu gestalten und ihre geschäftlichen Ziele zu erreichen. Unsere Kundenorientierung, starken Partnerschaften und Engagement für Qualität machen uns zum idealen Partner für erfolgreiche IT-Lösungen. Kontaktieren Sie uns noch heute und erfahren Sie, wie wir Ihnen helfen können.

The entire team identifies with the core values of Operaio GmbH and we are proud to be able to provide our customers with highly professional and equally personal advice:

Expertise
Innovation
Reliability
Passion
Loyalty
Team
Automated Service Management, Service Management with Microsoft orientation, Microsoft Service Management, Azure Service Management, Microsoft ITIL, Teams Service Management, SharePoint Service Management, Microsoft ITSM, Microsoft Automate, Azure ITSM, Teams ITSM, Teams Service Desk, Provance ServiceTeam

Adrian Probst

Partner | CEO

E-Mail | LinkedIn

Automated Service Management, Service Management with Microsoft orientation, Microsoft Service Management, Azure Service Management, Microsoft ITIL, Teams Service Management, SharePoint Service Management, Microsoft ITSM, Microsoft Automate, Azure ITSM, Teams ITSM, Teams Service Desk, Provance ServiceTeam

Marcello Rosenberg

Partner | Head of Professional Services

E-Mail | LinkedIn

Automated Service Management, Service Management with Microsoft orientation, Microsoft Service Management, Azure Service Management, Microsoft ITIL, Teams Service Management, SharePoint Service Management, Microsoft ITSM, Microsoft Automate, Azure ITSM, Teams ITSM, Teams Service Desk, Provance ServiceTeam

Raphael Krebs

Partner | Head of Development

E-Mail | LinkedIn

Automated Service Management, Service Management with Microsoft orientation, Microsoft Service Management, Azure Service Management, Microsoft ITIL, Teams Service Management, SharePoint Service Management, Microsoft ITSM, Microsoft Automate, Azure ITSM, Teams ITSM, Teams Service Desk, Provance ServiceTeam

Dario Rosenberg

Junior DevOps Engineer

E-Mail

Anton Gritsenko

Lead Developer

E-Mail | LinkedIn

Lilian Kha

Customer Success Manager

E-Mail | LinkedIn

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